ARTICLE 1 - DATA PROCESSING
When you purchase a product from our store, we collect personal information such as your name, postal address and e-mail address, in order to validate the sales process. When you visit our store, we also automatically receive your computer's IP address in order to provide us with information about your Internet browser and operating system.
Email marketing (if applicable): With your permission, we may send you information about our store, new products and other news.
When you provide us with your personal information to complete a purchase, verify your credit card, place an order, arrange for delivery or return a product, this implies that you consent to us collecting and using it for a specific purpose.
If we ask you for your personal information for a secondary purpose such as marketing, we will ask you directly for your consent, or allow you to decline it.
If you change your mind once you have registered, you may at any time refuse to allow us to contact, use or distribute your personal information by informing us at contact@wildoa.com or by post at :
WILDOA, Neuchâtel (Switzerland).
We may disclose your personal information if we are required to do so by law or if you have breached our Terms and Conditions.
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about our store, new products and other news.
Our store is hosted by Shopify Inc. They provide us with the e-commerce platform that enables us to sell our products and services to you.
Your data is stored on Shopify servers and protected by a firewall.
In general, the third-party applications we use collect, use and distribute only the information necessary for their operation.
However, some third-party applications, such as payment platforms, have their own privacy policies regarding the information you provide to them.
For these applications, we recommend that you read their privacy policies so that you can understand how your personal information will be used.
Once you leave our store or are redirected to a third-party application, you are no longer subject to our privacy policy or our General Terms and Conditions of Sale.
When you click on links in our store, they may take you directly outside our shop. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
To protect your personal information, we take great precautions and follow best practices to ensure that it is not lost, misused, accessed, distributed, altered or destroyed.
If you provide us with your credit card information, it is encrypted using a security certificate (SSL). Although no method of transmitting information over the Internet is 100% secure, we follow all PCI-DSS recommendations and implement all necessary standards.
In accordance with the French Data Protection Act of January 6, 1978, as amended by the Act of August 6, 2004, you are hereby informed that WILDOA automatically processes personal data, in particular when you connect to the store, register with the store or use the payment systems.
The information collected is neither resold nor communicated to third parties.
In order to ensure that the store and its services function correctly, cookies are placed on your computer when you log on, to record information relating to browsing (pages viewed, date and time of viewing, etc.) and your identity.
Cookies are stored on your browser for two (2) weeks. The User has the right to oppose the use of cookies by configuring his/her browser software, but it is up to him/her to do this.
We use a text messaging platform, which is subject to the following terms and conditions. By subscribing to our SMS marketing and notification service, you agree to these terms and conditions.
By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform “SMSBump Inc, a European Union company headquartered in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending SMS messages, your telephone number will be transmitted to an SMS operator for delivery.
If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply with STOP to any mobile message sent by us or use the unsubscribe link we have provided in any of our messages. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, will not be considered a reasonable means of unsubscribing. Message and data rates may apply.
If you have any questions, please text “HELP” to the phone number from which you received the messages. You can also contact us for further information. If you wish to unsubscribe, please follow the procedures above.
By using this site, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor dependent of yours to use this website.
We reserve the right, at our sole discretion, to update, modify or replace any part of this Privacy Policy by posting updates and changes on our Site. It is your responsibility to visit our site periodically to check for changes. Your continued use of or access to our site following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.
If our store is acquired by or merged with another company, your information will be transferred to the new owner so that we can continue to sell our products to you.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, modify or delete the personal information we have about you, or if you simply wish to have more information, please do not hesitate to contact us at contact@wildoa.com or by mail at :
WILDOA, Neuchâtel (Switzerland)